PASSWORD RESETS FOR STAFF
Please follow these steps BEFORE calling 966-2222
For Safe Schools, Desktops/Laptops (not Chromebooks), Frontline, Web Help Desk (help requests)
- Please visit our STAFF SELF-SERVICE PASSWORD RESET PAGE Your username is firstname.lastname (example: jane.doe) You will need to provide information to verify your identity.
- Wait 15 minutes for the reset to take effect through the systems.
For Chromebooks or GCSD Email
- Call 966-2222 from 7 am to 3:30 pm M-F. You will need to provide information to verify your identity.
For WinCap Employee Self Service or Infinite Campus
- If you have access to your GCSD email, then click the "Forgot password" link in ESS or Infinite Campus. Please do NOT call until you have tried this. It can take up to 10 minutes to get the reset link via email (check your spam folder)